Beginning on January 11, 2023, NetMotion Mobility is rebranded as Absolute Secure Access and NetMotion Mobile IQ is rebranded as Absolute Insights for Network. Software and documentation reflect the new naming, including graphics, icons, fonts, and color schemes.

For reference, the new client status icons are listed in the Secure Access System Administrator Guide.

Upgrading to Secure Access and Insights for Network:

Upgrades from previous versions of Mobility and Mobile IQ to Secure Access and Insights for Network are fully supported.
Administrators will have the same experience upgrading the Secure Access clients on Android and Apple as they had previously with Mobility client upgrades. There is no need to uninstall the old clients.
We will continue to support NetMotion Mobility and NetMotion Mobile IQ until they reach their end-of-life date.

This release also features numerous improvements to all platform components:

Faster Secure Access NAC module checks
Enhanced Windows client API support for custom Universal Windows Platform (UWP) applications
Full support for Windows Server 2022, Android 13, and iOS 16
Collect Android signal data with the screen off
New support for Microsoft Edge Chromium browsers in Insights for Network
Enhanced 5G and Wi-Fi networks dashboards in Insights for Network
Simplified SAML single sign-on (SSO) configuration for Insights for Network

Easy Upgrades, New Look and Feel: The core functionality and upgrade experience remain the same, fully supporting in-place upgrades. Administrators deploying Secure Access can upgrade as easily as they were able to upgrade to previous releases.
Broader Server OS Support: Windows Server 2022 is now supported for all Secure Access server pool components.
Deeper Visibility into Pool Performance: The Secure Access/webService API offers programmatic access to key pool performance metrics. This important API has been enhanced in Secure Access 12.70 to include expanded warehouse status information for Active/Active Warehouses. Combining current state and diagnostic information, it provides a snapshot of the warehouse activity and performance in your Secure Access pool.
New Modem Support: Secure Access 12.70 adds support for the Cradlepoint R1900-5GB, their latest generation of 5G devices and the Sierra Wireless EM 7511, a FirstNet-specific 4G modem.
Tightened Warehouse Security Controls: The access controls governing which operating system and user accounts can access warehouse back up information have been strengthened.

Windows Client Improvements

Easy Upgrades, New Look and Feel: The core functionality and upgrade experience remain the same across all client operating systems. The names, status icons, fonts, and colors have been updated to reflect the new product names and corporate brand. Administrators deploying Windows clients can upgrade to the new release as easily as they were able to upgrade to previous releases.
Faster NAC Checks: Client connection speed with NAC checks enabled is faster, significantly reducing the time it takes for the VPN to connect and begin tunneling traffic.
Expanded Support for Windows UWP Applications: Administrators building custom Windows UWP applications for their environments can now leverage the power of the Secure Access Windows client API to programmatically connect or disconnect the client.
Enhanced Certificate Detection: Version 12.50 introduced a feature that made it possible to pre-select a certificate from a local device and automatically use it for Authentication. Secure Access 12.70 improves pre-selecting local device certificates by supporting device certificates that also have User Principal Names (UPNs) on the Windows client.
Self-Service Password Reset (SSPR) support: For organizations that have invested in Azure AD or Hybrid Azure AD domains, Secure Access now supports Self-Service Password Reset (SSPR), allowing users to reset their passwords or unlock their accounts without administrator intervention. Once enabled, end users who forget their password or lock out their account can reset their password from the device lock screen or the Windows login prompt.

Android Client Improvements

Easy Upgrades, New Look and Feel: The core functionality and upgrade experience remain the same across all client operating systems. The names, status icons, fonts, and colors have been updated to reflect the new product names and corporate brand. Administrators deploying Android clients can upgrade to the new release as easily as they were able to upgrade to previous releases.
Collect Signal Quality with the Screen Off: When the screen is off on Android 11 and above, Secure Access continues to gather and report on signal quality data. Signal quality is collected at 10 second intervals, ensuring that administrators have actionable information on the current device and network state even while users have the device in sleep mode.
New Support for Ethernet Adapters on Android Devices: Some specialized Android devices feature Ethernet adapters in addition to the more common wireless adapter types. Secure Access now recognizes and publishes metadata on traffic flowing over these Ethernet interfaces.
Support for Android 13: Android 13 is fully supported.

Apple Client Improvements

Easy Upgrades, New Look and Feel: The core functionality and upgrade experience remain the same across all client operating systems. The names, status icons, fonts, and colors have been updated to reflect the new product names and corporate brand. Administrators deploying Apple clients can upgrade to the new release as easily as they were able to upgrade to previous releases
Support for iOS 16: iOS 16 is fully supported.

For more information on other issues addressed in this Secure Access release, review Known and Resolved Issues.

Enhancements to Existing Dashboards

Cellular 5G Mid-Band Spectrum: 5G mid-band spectrum is becoming more widely deployed by carriers and is considered ideal for 5G because it can carry large amounts of data while also traveling significant distances. Insights for Network dashboards that display cellular coverage, signal quality, and usage now include the 5G mid-band spectrum (5G Low and 5G Mid).
Improved 5G Technology Detection: Dashboards in Insights for Network reflect improved sensitivity to 5G. Administrators can now map out where they’re getting 5G low-band (best for signal propagation), mid-band (best combination of performance and propagation characteristics), and millimeter band (best for performance but with limited range).
Ethernet Adapters on Android Devices Insights for Network dashboards have been updated so administrators can track and report on data sent over ethernet connections to external devices such as satellite modems.
Manage Display of Wi-Fi Network BSSID Names: Insights for Network supports using custom BSSID aliases to display a user-friendly name on dashboard tables and visualizations. A new BSSID Aliasing dashboard has been added to Insights for Network that makes it much easier for administrators to upload and view BSSID custom name remapping.

Administrative and Management Enhancements

Microsoft Windows Server 2022 Support: Insights for Network is now supported on the Microsoft Windows Server 2022 platform.
Microsoft Edge (Chromium) Support: The Insights for Network Console and dashboards can now be viewed using a Microsoft Edge browser (latest Chromium version).
Easier Single Sign-On SAML Certificate Creation: The Insights for Network management tool now includes an option to manually regenerate the certificate for SSO/SAML authentication. There is no need to provide an option to import third-party certificates for this - just regenerate the self-signed certificate used by the SP-IDP interaction.

For more information on other issues addressed in this Insights for Network release review Known and Resolved Issues

Maintenance Releases

Secure Access 12.71 / 12.72 Client Releases

Secure Access 12.71 and 12.72 are client-only maintenance releases that address RADIUS server compatibility issues, feature functional improvements in other authentication scenarios, and improve DNS request handling.

Fixed client compatibility issues with older RADIUS servers that don’t support RFC-5746 or servers that implement EAP-TLS with TLS version 1.2.
Fixed an issue with the system tray icon that would cause it to disappear.
Improved support for non-standard screen sizes with SAML-based authentication.
Improved DNS packet parsing (RFC-9267 compliance, CVE-2000-0333) for all platforms.
Improved DNS handling for Android
Improved support for HYPR-based multi-factor authentication.

For further information regarding this release, please review Known and Resolved Issues.

12.7x Client Upgrades - Windows Client Software Deployments Feature

Customers using the Windows client Software Deployments feature with Windows Mobility clients prior to version 12.50 must first upgrade the client to any 12.5x version before upgrading to any 12.7x version. The latest client version available as of January 23, 2023 is v12.72.

For more information on remotely upgrading Secure Access Windows clients, review Updating Secure Access Clients in the Secure Access Server documentation.

SCCM, Intune, Manual Installation, and Non-Windows Clients

This advisory does not apply to Windows clients deployed via SCCM, Intune, other device management software, by manual installation, or any non-Windows Client such as iOS, Android and macOS.

What’s New: Mobility is now Secure Access; Mobile IQ is now Insights for Network

Rebranded Products